Contact Us
Get in Touch
Have questions about DiamondAI? We'd love to hear from you. Send us a message and we'll respond as soon as possible.
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: 10:00 AM - 4:00 PM EST
Response Time
We typically respond within 24 hours during business days.
Frequently Asked Questions
What video formats do you support?
We support MP4, MOV, AVI, MKV, and WebM formats.
How long does analysis take?
Most analyses complete within 2-5 minutes, depending on video length.
What's the maximum file size?
File size limits vary by plan: Guest (50MB), Free (100MB), Pro (500MB).
Is my video data secure?
Yes, all videos are encrypted and stored securely. See our Privacy Policy for details.